A check-in report is completed immediately prior to the start of the tenancy and we at Excalibur can liaise with the incoming tenants to hand over their keys and to go through the inventory report with them.
We meet the tenant on the day that they are moving into the property and walk through the property and the inventory with the tenant. We agree and make any additional comments to the inventory together where necessary making sure the tenants are aware of their responsibility and what is expected of them whilst living in a rented property.
The aim is to ensure that the inventory provides an accurate and fair description of the property and its contents including the decor, fixtures, fittings, furnishings and soft furnishings.
At the end of the check in we will complete a schedule of condition and cleanliness of the property, take the utility meter readings where possible, and list the keys that are being handed over. The tenant then signs the check in declaration.
Both parties are entitled to add feedback to the inventory before the final report detailing the overall general condition of the property is produced and declarations are signed. These reports are viewable and downloadable online with the option to both add comments and sign meaning you don’t have to print it out, or store the report in hard copy. We can store it for you and you can view all your existing reports on our intuitive system
In a deposit dispute situation a Check In report WITHOUT an inventory could only defend against a Key issue or dispute over Meter readings, very little else.
Landlords using the Check In report WITHOUT the Inventory will potentially be letting tenants damage or steal from property. The Landlord will have little or no recourse in making a claim against the tenants deposit at Deposit Dispute for damage caused or items stolen, as he did not have an independent and impartial Inventory detailing the properties condition and contents prior to the tenants taking occupation. The Landlord must prove the condition of the property at the time of Check In and at Check Out so that damaged / missing items are described and photographed BEFORE and AFTER proving the damages etc occurred during the tenancy. Without this proof there is no way to prove the damage or missing items where not an existing before tenants took occupation.
Call us now to find out more on 0208 004 7300
We have been working with Excalibur Inventories for a few years now and would like to thank them for their work. We appreciate the quality of service you deliver to the Stonehouse Estates team, our Landlords and tenants. Lucy and Francesca are very responsive to our requests especially in cases where unexpected changes occur . As a very busy letting agent I would have no hesitation in recommending Niven and the rest of the Excalibur Inventories team.
Excalibur Inventories have been an absolute pleasure to work with. I was impressed by the amount of detail included in their reports, and my clients have feedback the same. The customer service has been exemplary and all bookings are processed efficiently and confirmed in writing – a very useful touch for large agencies with multiple bookings.
As a company, we are happy to use Excalibur inventories due to their flexibility, good quality of inventory with clear descriptions and photos, and the quick timescales they can be presented to us and then our clients. Highly recommended!
Niven and his team at Excalibur Inventories provide a fantastic service. I have used Excalibur for a few years for check in and check out services when my tenants change. Their service at every occasion was efficient, timely and detailed report provided on the condition of the property. They have also carried out inventories at short notice and were very flexible to fit into our schedule. I highly recommend Excalibur Inventories’ services
We have been using Excalibur for a couple of years and have been satisfied with their service They are reliable and we have not had any issues with their reports.
We would certainly recommend them to others as we have done in the past.
I have dealt with many inventory companies over the years and myself and my team would say that Excalibur Inventories is the no.1 inventory company that we have used and continue to use. We always receive the highly detailed inventory reports which include accurate photographs in a timely manner. The team at Excalibur Inventories are responsive, organised and accommodating. They also utilise the latest technology to keep things simple and fast whilst never compromising on quality or detail.
I have been using this company at for a few years now and the service is brilliant. Always reliable and thorough in all reports that are written. I am really pleased with the service of this company